1. Define the operating model before the vendor list
Document the intended challenge stages, sports coverage, account states, breach conditions, subscriptions, resets, rewards, payout review, support roles, and reporting obligations. Vendors should respond to the same operating model so the comparison stays meaningful.
2. Score the full customer and account lifecycle
3. Ask vendors to demonstrate operator tasks
Request a live walkthrough of creating a program, changing a rule, finding a customer, reviewing a breach, resolving a support question, approving a payout, and exporting a report. The vendor should show who can perform each action and what is recorded.
4. Evaluate implementation and ownership
| RFP area | Evidence to request |
|---|---|
| Data migration | Field mapping, validation, rollback, duplicate handling, and sign-off process |
| Integrations | Named owner, failure handling, monitoring, data direction, and support boundary |
| Security | Access roles, audit logging, backup approach, incident process, and data export |
| Launch | Dependencies, acceptance criteria, training, handoff, and post-launch support |
5. Use a weighted decision matrix
Weight operational fit and implementation evidence above presentation polish. A practical starting point is 30% workflow fit, 20% configurability, 15% integration readiness, 15% implementation, 10% reporting and auditability, and 10% commercial terms.
See the dedicated sports prop firm software page for Olatech's platform scope. For deeper due diligence, use the implementation proof guide and the build-versus-buy framework.